A website that belongs
to your business.
A managed website introduces your services and gives customers a clear place to start. Website scope and ongoing care are agreed before work begins.
Connected service, beyond the install
The job ends.
You stay
connected.
Your website brings people in. ZapLatch gives the equipment you install a path back to your business—with connected emblems, service requests and a shared record of the work.
Preparing our first service-company pilots. Let’s scope yours.
One touchpoint. A continuing relationship.Your garage door.
Your service company
Your garage door.
Your next step.
Garage door · 02Equipment information
Something need attention?Tell your service team. Add a photo.
Request service →
Private staff tools require sign-in.
YOUR COMPANY
Illustrative concept · Not a customer installation or live request.CONNECTED TO THE TEAM THAT KNOWS THIS DOOR
Tap your phone
for service
for service
Your brandConnected equipmentCustomer requestsStaff work records
A useful connection
Give the next service call
a better starting point.
Connect what customers can see with the context your team needs.
A website that belongs
A small emblem.
A useful next step.
A phone tap opens the equipment’s service entry point. Your branding stays with the installation. Connected and unconnected physical products are separately quoted.
Less starting over.
More useful history.
Equipment records, service requests, visit notes and photos help authorized teams pick up the work. Customer and staff experiences have separate permissions.
From installation to follow-up
One object.
Two experiences.
A clearer handoff.
Customers need a way to ask for help. Technicians need the right information. ZapLatch is built to connect those moments.
Pilot release: each enabled workflow is verified with your team before customer rollout. Printed emblems only describe actions included in your delivery.
- Install & activate
An authorized technician assigns company-owned emblem stock to the equipment record.
- Tap & request
The customer reaches the service experience and submits a request with relevant details.
- Review & record
Your team reviews the request, records visits and keeps permitted work history with the equipment.
- Approve & pay
Estimate and invoice workflows support connected-company payments once Stripe setup and verification are complete.
Built around serviceable things
Where could it fit
your business?
Garage doors are our starting point. Other trades begin with a focused fit and workflow review.
Garage doors
Make the next service request start with the door you already know.
Explore this fit ↗HVAC
Give each unit a clearer path back to its service team.
Explore this fit ↗Plumbing
Connect serviceable fixtures and installed equipment to your business.
Explore this fit ↗Gates & access
Keep installation context connected to the asset.
Explore this fit ↗Equipment service
Help customers reach the team that maintains their equipment.
Explore this fit ↗Install something
people rely on?
If your team returns to maintain it, there may be a useful connection to build. We’ll discuss the workflow before promising the fit.
Talk with us ↗A practical first step
Find your
starting point.
Choose your trade and the problem you want to improve. Get a suggested pilot scope, with no signup required.
Guided suggestions, not AI-generated advice. Your choices stay in this browser until you choose to email us.
First pilot focus
Every door has a story.
A customer taps the installed emblem, opens a service request and shares photos. Your team has an equipment record to work from.
Start small
Start with one crew, one emblem design and a small set of installed doors.
Focus the pilot on a clear customer request and a staff response process.
Discuss this pilot ↗Opens your email app. Nothing is submitted automatically.
The next move, made clear
Good questions.
Straight answers.
Explore the details. Find your next step.
Reach the people building your connection.
Our guide uses reviewed pricing and workflow answers. It is not generative AI and cannot access your account.
Prefer a conversation? Email our team ↗Z / THE ZAPLATCH GUIDEPRICING + SUPPORT
Start somewhere useful
Choose a topic or ask a question. Your signed offer controls your individual prices and terms.
Your questions stay in this browser.
Need a person? Send a message to our team ↗
For account-specific help or an unresolved issue, tell us what happened.
Clear scope. Clear costs.
A connected business.
Not a surprise bill.
We scope the website, software and physical products separately, so you can see what you’re buying and start at a practical size.
Plan your starting package ↗- Your connected websiteA one-time build with an agreed page list, content and delivery criteria.
- Your monthly serviceManaged website care and the agreed ZapLatch workflows. Your written offer sets allowances, billing dates and cancellation terms.
- Your physical productsEmblems, cards and signage priced by approved design, dimensions, finish and quantity. NFC is optional where appropriate.
- Your optional additionsSEO, photo/video and custom work are separately scoped. Payment-processing and any platform fees are disclosed before acceptance.
Before you get started
A few good questions.
Does a tap let anyone see private service records?
No. Tapping an emblem is an entry point, not staff authorization. Private tools and records require the appropriate authenticated access.
Do I need a State of Stick–managed website?
Yes, the proposed ZapLatch software offering is paired with our managed website service. We review your current site and domain before agreeing on migration or a new build.
Can I use my own branding and choose the emblem?
Yes. The catalog supports dimensions, finishes, quantities and connected or unconnected choices. Artwork and the final production proof require approval. AI concept generation is optional and remains gated until provider verification is complete.
Will this replace our dispatch or accounting system?
We do not promise that. We review the tools you already use and scope the first workflow around a specific service problem. Custom integrations require separate approval.
Can we sign up and start using every feature today?
We are preparing the first customer pilots. Contact us to scope your rollout. Payments, invitations and production are enabled only after the applicable setup and acceptance checks are complete.
Be there for
the next job.
Start with one crew, one useful workflow and a clear plan.